We would like to ask you to only use payment methods that solely belong to you in the future and are not third party or company cards. Kindly note, due to this breach of our terms and conditions, we have forfeited your winnings and refunded your last deposit to the deposit source. The use of financial instruments whose ownership is shared with other individuals, is not tolerated and may result in voiding of winnings and closure of accounts With regards to deposits and withdrawals of funds into and from your Account, you acknowledge that you shall only use such payment methods and other financial instruments that are valid and issued by lawful institutions and that legally belong to you solely.

Please see relevant Term and Condition below:Ģ.13. We would like to inform you that the use business accounts are not allowed. Thank you for providing us with the requested documents. The following is the dialogue that followed. They explained this was not allowed and was written in their terms and conditions and quoted clause 2.13 from their terms and conditions. Eventually, Voodo Dreams finally came clean and admitted they were forfeiting my $800.00 winnings from my Casino because I had used a company credit card for my deposits. I tried to make the withdrawal via my credit but Voodo dream declined. They said that bank transfers were not available (Even though they are clearly shown as a payment method on their website. Voodoo dreams contacted me via email and said that they had canceled my withdrawal and paid the $800 back into my players account. I made the withdrawal of $800 selecting the bank transfer option from the payout methods available.

I had not made any withdrawals up until recently when I had some nice wins and made my very first withdrawal from Voodoo dreams of $800.

These deposits were made by either my credit card or Paysafe card. I joined Voodoo Dreams in Jan 2021, since that time I have deposited a total of $9825.

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